CMDB Software

A CMDB Already Knows Your IT Infrastructure

AssetSonar is the only CMDB software that builds itself from your live IT data – so every asset, user, software license, contract, and ticket is already a Configuration Item, with relationships and dependencies mapped automatically. No empty database. No manual buildout. No data drift.

Built for Medium to Large Organizations

Live in 14 Days

No Manual CMDB Buildout

CMDB Software

A CMDB Already Knows Your IT Infrastructure

AssetSonar is the only CMDB software that builds itself from your live IT data – so every asset, user, software license, contract, and ticket is already a Configuration Item, with relationships and dependencies mapped automatically. No empty database. No manual buildout. No data drift.

Built for Medium to Large Organizations

Live in 14 Days

No Manual CMDB Buildout

A CMDB Already Knows Your IT Infrastructure

AssetSonar is the only CMDB software that builds itself from your live IT data – so every asset, user, software license, contract, and ticket is already a Configuration Item, with relationships and dependencies mapped automatically. No empty database. No manual buildout. No data drift.

Rated 4.6 / 5 on G2

1,000+ organisations

G2 High Performer 2026

SOC II Type 2 Certified

90% Global Retention

Rated 4.6 / 5 on G2

3,000+ organisations

G2 High Performer 2026

SOC II Type 2 Certified

90% Global Retention

TRUSTED BY IT TEAMS AT

Stellar

Lad Bible

Audacy

Bonterra

Proofpoint

And 1,000+ More

TRUSTED BY IT TEAMS AT

Stellar

Lad Bible

Audacy

Bonterra

Proofpoint

And 1,000+ More

THE PROBLEM

Most CMDBs Fail Before They're Even Useful.

Mid-market IT teams keep buying CMDBs that need to be built from scratch — and then maintained by hand as the environment changes. The result: stale data, lost trust, and a system of record nobody opens.

Empty Database, Manual Buildout

Your team imports asset records, builds relationships by hand, and configures CIs from scratch. Three months in, the project stalls and the CMDB is half-populated.

Data Drift Within Weeks

Devices change owners. Software gets installed. Tickets resolve. Without a unified data model, your CMDB falls behind reality faster than your team can update it.

Discovery Tools That Don't Talk to Service

Lansweeper sees the device. Intune sees the OS patch. Your ITSM sees the ticket. None of them know the others exist. Your CMDB sits in the middle, perpetually out of sync.

A System of Record Nobody Trusts

When the CMDB drifts, technicians stop checking it. They look up assets manually instead. The CMDB becomes the database your team works around — exactly the opposite of what it was meant to do.

THE PROBLEM

Most CMDBs Fail Before They're Even Useful.

Mid-market IT teams keep buying CMDBs that need to be built from scratch — and then maintained by hand as the environment changes. The result: stale data, lost trust, and a system of record nobody opens.

Empty Database, Manual Buildout

Your team imports asset records, builds relationships by hand, and configures CIs from scratch. Three months in, the project stalls and the CMDB is half-populated.

Data Drift Within Weeks

Devices change owners. Software gets installed. Tickets resolve. Without a unified data model, your CMDB falls behind reality faster than your team can update it.

Discovery Tools That Don't Talk to Service

Lansweeper sees the device. Intune sees the OS patch. Your ITSM sees the ticket. None of them know the others exist. Your CMDB sits in the middle, perpetually out of sync.

A System of Record Nobody Trusts

When the CMDB drifts, technicians stop checking it. They look up assets manually instead. The CMDB becomes the database your team works around — exactly the opposite of what it was meant to do.

THE PROBLEM

Most CMDBs Fail Before They're Even Useful.

Mid-market IT teams keep buying CMDBs that need to be built from scratch — and then maintained by hand as the environment changes. The result: stale data, lost trust, and a system of record nobody opens.

Empty Database, Manual Buildout
Data Drift Within Weeks
Discovery Tools That Don't Talk to Service
A System of Record Nobody Trusts
1,000+

organisations run their IT operations on AssetSonar – managing 1.5M+ assets across hardware, software, and SaaS

90%+

global retention rate – because the product gets stronger the longer you use it, not more expensive

14 days

to go live – no manual CMDB buildout, no 6-month implementation, no consulting engagement required

1,000+

organisations run their IT operations on AssetSonar – managing 1.5M+ assets across hardware, software, and SaaS

90%+

global retention rate – because the product gets stronger the longer you use it, not more expensive

14 days

to go live – no manual CMDB buildout, no 6-month implementation, no consulting engagement required

1,000+

organisations run their IT operations on AssetSonar – managing 1.5M+ assets across hardware, software, and SaaS

90%+

global retention rate – because the product gets stronger the longer you use it, not more expensive

14 days

to go live — no manual CMDB buildout, no 6-month implementation, no consulting engagement required

WHAT ASSETSONAR DOES

Everything You Need to Run a Live, Connected CMDB

A visual IT Graph, complete CI management, system-wide relationship mapping, and AI grounded in your real environment — all built on the live data your team already manages.

Visual Relationship Graph

Visualise your infrastructure as a live, interactive graph where every asset, user, software, and ticket is already connected. Zoom, pan, switch layouts, and drag nodes to focus on what matters — with unlimited depth and no manual setup.

Every Object as a CI, Already

Access every Configuration Item — assets, software, licenses, members, vendors, contracts, domains, and tickets — in one unified view. Records are automatically structured, searchable, and customisable by class. View status, ownership, and linked tickets at a glance.

Diagram View & Custom Mapping

Build relationship networks by placing any CI at the centre of the canvas. Add records, draw connections, and assign 30+ system-defined or custom relationship types. Export diagrams for audits and stakeholder sign-off — with full undo/redo and edit history tracking.

Tickets as CIs

Every ticket is a connected Configuration Item, automatically linking incidents and requests to the assets, users, and dependencies involved. Device details, ownership, location, and service history surface directly inside the ticket — no tool-switching, no manual lookups.

Cloud + On-Prem in One Model

Bring AWS infrastructure and physical assets into a single connected model. Cloud assets are represented as Configuration Items and tied to users, software, and other infrastructure within the same data layer — so hybrid environments stay mapped, not fragmented.

Context-Aware AI

Run AI across your infrastructure data so every recommendation, assignment, and diagnostic is grounded in your real environment. Smart Diagnosis uses device and software context. Smart Assignments ranks technicians by CI familiarity. Ask Zoe answers based on the employee's real setup — not generic ticket text.

WHAT ASSETSONAR DOES

Everything You Need to Run a Live, Connected CMDB

A visual IT Graph, complete CI management, system-wide relationship mapping, and AI grounded in your real environment — all built on the live data your team already manages.

Visual Relationship Graph

Visualise your infrastructure as a live, interactive graph where every asset, user, software, and ticket is already connected. Zoom, pan, switch layouts, and drag nodes to focus on what matters — with unlimited depth and no manual setup.

Every Object as a CI, Already

Access every Configuration Item — assets, software, licenses, members, vendors, contracts, domains, and tickets — in one unified view. Records are automatically structured, searchable, and customisable by class. View status, ownership, and linked tickets at a glance.

Cloud + On-Prem in One Model

Bring AWS infrastructure and physical assets into a single connected model. Cloud assets are represented as Configuration Items and tied to users, software, and other infrastructure within the same data layer — so hybrid environments stay mapped, not fragmented.

Context-Aware AI

Run AI across your infrastructure data so every recommendation, assignment, and diagnostic is grounded in your real environment. Smart Diagnosis uses device and software context. Smart Assignments ranks technicians by CI familiarity. Ask Zoe answers based on the employee's real setup — not generic ticket text.

Diagram View & Custom Mapping

Build relationship networks by placing any CI at the centre of the canvas. Add records, draw connections, and assign 30+ system-defined or custom relationship types. Export diagrams for audits and stakeholder sign-off — with full undo/redo and edit history tracking.

Tickets as CIs

Every ticket is a connected Configuration Item, automatically linking incidents and requests to the assets, users, and dependencies involved. Device details, ownership, location, and service history surface directly inside the ticket — no tool-switching, no manual lookups.

WHAT ASSETSONAR DOES

Everything You Need to Run a Live, Connected CMDB

A visual IT Graph, complete CI management, system-wide relationship mapping, and AI grounded in your real environment — all built on the live data your team already manages.

Visual Relationship Graph

Visualise your infrastructure as a live, interactive graph where every asset, user, software, and ticket is already connected. Zoom, pan, switch layouts, and drag nodes to focus on what matters — with unlimited depth and no manual setup.

Every Object as a CI, Already

Access every Configuration Item — assets, software, licenses, members, vendors, contracts, domains, and tickets — in one unified view. Records are automatically structured, searchable, and customisable by class. View status, ownership, and linked tickets at a glance.

Cloud + On-Prem in One Model

Bring AWS infrastructure and physical assets into a single connected model. Cloud assets are represented as Configuration Items and tied to users, software, and other infrastructure within the same data layer — so hybrid environments stay mapped, not fragmented.

Context-Aware AI

Run AI across your infrastructure data so every recommendation, assignment, and diagnostic is grounded in your real environment. Smart Diagnosis uses device and software context. Smart Assignments ranks technicians by CI familiarity. Ask Zoe answers based on the employee's real setup — not generic ticket text.

Diagram View & Custom Mapping

Build relationship networks by placing any CI at the centre of the canvas. Add records, draw connections, and assign 30+ system-defined or custom relationship types. Export diagrams for audits and stakeholder sign-off — with full undo/redo and edit history tracking.

Tickets as CIs

Every ticket is a connected Configuration Item, automatically linking incidents and requests to the assets, users, and dependencies involved. Device details, ownership, location, and service history surface directly inside the ticket — no tool-switching, no manual lookups.

Ready to See a CMDB That Knows Your Infrastructure?

Book a 30-minute demo and we’ll walk you through your real workflow with your kind of asset data.

Ready to See a CMDB That Knows Your Infrastructure?

Book a 30-minute demo and we’ll walk you through your real workflow with your kind of asset data.

Ready to See a CMDB That Knows Your Infrastructure?

Book a 30-minute demo and we’ll walk you through your real workflow with your kind of asset data.

VOICES OF TRUST

Why Mid-market IT Teams Choose AssetSonar

The same platform IT teams trust for asset management now powers their CMDB – with full IT Graph visibility built in.

“The team at AssetSonar is extremely helpful and willing to work on their own product to fit your environment’s needs. We can add custom fields, and if we need more integration with other products, the team will look into that for us.”

Kyle J.

Systems Administrator

“I like that AssetSonar provides an easy-to-use interface with real-time visibility. It’s highly customisable and integrates well with other tools, making IT management more efficient.”

Christopher M.

IT Team Lead

“I most like the simplicity of finding details of an asset. I can search by user or machine name and quickly find what I’m looking for. The EZO team has been great in helping us set up AssetSonar, leading us down the right path.”

David F.

Technology Consultant

15 Years

In market – bootstrapped, profitable, privately owned. No VC pressure to repackage features behind paywalls.

G2 Rated

High Performer 2026 · Best Meets Requirements · Momentum Leader · Best Support.

Easy to Use

Users consistently praise our platform’s ease of use and extreme customizability.

VOICES OF TRUST

Why Mid-market IT Teams Choose AssetSonar

The same platform IT teams trust for asset management now powers their CMDB – with full IT Graph visibility built in.

“The team at AssetSonar is extremely helpful and willing to work on their own product to fit your environment’s needs. We can add custom fields, and if we need more integration with other products, the team will look into that for us.”

Kyle J.

Systems Administrator

“I like that AssetSonar provides an easy-to-use interface with real-time visibility. It’s highly customisable and integrates well with other tools, making IT management more efficient.”

Christopher M.

IT Team Lead

“I most like the simplicity of finding details of an asset. I can search by user or machine name and quickly find what I’m looking for. The EZO team has been great in helping us set up AssetSonar, leading us down the right path.”

David F.

Technology Consultant

15 Years

In market – bootstrapped, profitable, privately owned. No VC pressure to repackage features behind paywalls.

G2 Rated

High Performer 2026 · Best Meets Requirements · Momentum Leader · Best Support.

Easy to Use

Users consistently praise our platform’s ease of use and extreme customizability.

VOICES OF TRUST

Why Mid-market IT Teams Choose AssetSonar

The same platform IT teams trust for asset management now powers their CMDB – with full IT Graph visibility built in.

“The team at AssetSonar is extremely helpful and willing to work on their own product to fit your environment’s needs. We can add custom fields, and if we need more integration with other products, the team will look into that for us.”

Kyle J.

Systems Administrator

“I like that AssetSonar provides an easy-to-use interface with real-time visibility. It’s highly customisable and integrates well with other tools, making IT management more efficient.”

Christopher M.

IT Team Lead

“I most like the simplicity of finding details of an asset. I can search by user or machine name and quickly find what I’m looking for. The EZO team has been great in helping us set up AssetSonar, leading us down the right path.”

David F.

Technology Consultant

INTEGRATIONS

Powered by Everything in Your IT Stack

The CMDB doesn’t sit alongside your stack – it’s built from it. Every integration feeds the IT Graph automatically, so your CMDB stays current as your environment changes.

Identity & Access

Okta, Azure AD, Google Workspace, JumpCloud, and more

HR Systems

BambooHR, Rippling, HiBob, Workday, and more

Asset Discovery & MDM

Jamf, Intune, Kandji, SCCM, Lansweeper, and more

Cloud Infrastructure

AWS, with on-prem assets in the same data model

INTEGRATIONS

Powered by Everything in Your IT Stack

The CMDB doesn’t sit alongside your stack – it’s built from it. Every integration feeds the IT Graph automatically, so your CMDB stays current as your environment changes.

Identity & Access

Okta, Azure AD, Google Workspace, JumpCloud, and more

HR Systems

BambooHR, Rippling, HiBob, Workday, and more

Asset Discovery & MDM

Jamf, Intune, Kandji, SCCM, Lansweeper, and more

Cloud Infrastructure

AWS, with on-prem assets in the same data model

INTEGRATIONS

Powered by Everything in Your IT Stack

The CMDB doesn’t sit alongside your stack – it’s built from it. Every integration feeds the IT Graph automatically, so your CMDB stays current as your environment changes.

Identity & Access
HR Systems
Asset Discovery & MDM
Cloud Infrastructure

COMMON QUESTIONS

Everything You Need to Know

Traditional CMDB implementations fail because they rely on manual data entry, complex upfront setup, and ongoing maintenance to keep configuration items and relationships accurate. As IT environments change, data quickly becomes outdated — especially when it’s spread across multiple tools. This leads to low trust in the CMDB, and eventually, abandonment.

Modern approaches build the CMDB from existing operational data — assets, software, users, and tickets — through integrations, discovery tools, or unified platforms where the data is already connected. When the CMDB is continuously updated as part of everyday workflows, it stays accurate, reduces manual effort, and becomes reliable for incident, change, and impact analysis.

A traditional CMDB is a centralized database that stores configuration items (CIs) and their relationships, often relying on manual input, integrations, or discovery tools to stay up to date. This makes accuracy hard to maintain as environments change.

An IT Graph models the same data as a connected, dynamic network — relationships among assets, software, users, and services are continuously updated. Instead of static records, it provides real-time visibility into dependencies and context.

In short: CMDBs are typically record-driven and maintenance-heavy. An IT Graph is relationship-driven, continuously updated, and better suited for real-time analysis, impact assessment, and operational decision-making.

No. AssetSonar does not require you to build your CMDB from scratch. Instead of starting with an empty database, your CMDB is automatically created from the asset, software, user, vendor, and ticket data already in your system.

As your team manages devices, licenses, and service workflows, configuration items and their relationships are continuously captured and updated in the background. This eliminates the need for manual data entry, imports, or ongoing reconciliation — ensuring your CMDB stays accurate, complete, and ready to use from day one.

AssetSonar differs from tools like Freshservice and InvGate by building its CMDB from a unified ITAM and ITSM data model, rather than relying on manual setup or separate mapping layers. In many tools, CMDB data and relationships require configuration, imports, or ongoing maintenance to stay accurate.

AssetSonar connects assets, software, users, and tickets in a single system, so configuration items and their relationships are created and updated as part of everyday operations. This reduces manual effort, minimizes data drift, and ensures your CMDB stays current — making it more reliable for incident resolution, impact analysis, and change management.

Yes. AssetSonar supports cloud infrastructure in its CMDB, including visibility into AWS resources alongside on-prem assets. Cloud assets can be represented as Configuration Items and connected to users, software, and other infrastructure components within the same data model.

This allows you to map dependencies across hybrid environments and understand how cloud and physical systems interact. While it may not provide full multi-cloud discovery like some enterprise tools, it enables you to track and manage cloud resources within a unified, continuously updated CMDB built on real operational data.

COMMON QUESTIONS

Everything You Need to Know

Traditional CMDB implementations fail because they rely on manual data entry, complex upfront setup, and ongoing maintenance to keep configuration items and relationships accurate. As IT environments change, data quickly becomes outdated — especially when it’s spread across multiple tools. This leads to low trust in the CMDB, and eventually, abandonment.

Modern approaches build the CMDB from existing operational data — assets, software, users, and tickets — through integrations, discovery tools, or unified platforms where the data is already connected. When the CMDB is continuously updated as part of everyday workflows, it stays accurate, reduces manual effort, and becomes reliable for incident, change, and impact analysis.

A traditional CMDB is a centralized database that stores configuration items (CIs) and their relationships, often relying on manual input, integrations, or discovery tools to stay up to date. This makes accuracy hard to maintain as environments change.

An IT Graph models the same data as a connected, dynamic network — relationships among assets, software, users, and services are continuously updated. Instead of static records, it provides real-time visibility into dependencies and context.

In short: CMDBs are typically record-driven and maintenance-heavy. An IT Graph is relationship-driven, continuously updated, and better suited for real-time analysis, impact assessment, and operational decision-making.

No. AssetSonar does not require you to build your CMDB from scratch. Instead of starting with an empty database, your CMDB is automatically created from the asset, software, user, vendor, and ticket data already in your system.

As your team manages devices, licenses, and service workflows, configuration items and their relationships are continuously captured and updated in the background. This eliminates the need for manual data entry, imports, or ongoing reconciliation — ensuring your CMDB stays accurate, complete, and ready to use from day one.

AssetSonar differs from tools like Freshservice and InvGate by building its CMDB from a unified ITAM and ITSM data model, rather than relying on manual setup or separate mapping layers. In many tools, CMDB data and relationships require configuration, imports, or ongoing maintenance to stay accurate.

AssetSonar connects assets, software, users, and tickets in a single system, so configuration items and their relationships are created and updated as part of everyday operations. This reduces manual effort, minimizes data drift, and ensures your CMDB stays current — making it more reliable for incident resolution, impact analysis, and change management.

Yes. AssetSonar supports cloud infrastructure in its CMDB, including visibility into AWS resources alongside on-prem assets. Cloud assets can be represented as Configuration Items and connected to users, software, and other infrastructure components within the same data model.

This allows you to map dependencies across hybrid environments and understand how cloud and physical systems interact. While it may not provide full multi-cloud discovery like some enterprise tools, it enables you to track and manage cloud resources within a unified, continuously updated CMDB built on real operational data.

COMMON QUESTIONS

Everything You Need to Know

Traditional CMDB implementations fail because they rely on manual data entry, complex upfront setup, and ongoing maintenance to keep configuration items and relationships accurate. As IT environments change, data quickly becomes outdated — especially when it’s spread across multiple tools. This leads to low trust in the CMDB, and eventually, abandonment.

Modern approaches build the CMDB from existing operational data — assets, software, users, and tickets — through integrations, discovery tools, or unified platforms where the data is already connected. When the CMDB is continuously updated as part of everyday workflows, it stays accurate, reduces manual effort, and becomes reliable for incident, change, and impact analysis.

A traditional CMDB is a centralized database that stores configuration items (CIs) and their relationships, often relying on manual input, integrations, or discovery tools to stay up to date. This makes accuracy hard to maintain as environments change.

An IT Graph models the same data as a connected, dynamic network — relationships among assets, software, users, and services are continuously updated. Instead of static records, it provides real-time visibility into dependencies and context.

In short: CMDBs are typically record-driven and maintenance-heavy. An IT Graph is relationship-driven, continuously updated, and better suited for real-time analysis, impact assessment, and operational decision-making.

No. AssetSonar does not require you to build your CMDB from scratch. Instead of starting with an empty database, your CMDB is automatically created from the asset, software, user, vendor, and ticket data already in your system.

As your team manages devices, licenses, and service workflows, configuration items and their relationships are continuously captured and updated in the background. This eliminates the need for manual data entry, imports, or ongoing reconciliation — ensuring your CMDB stays accurate, complete, and ready to use from day one.

AssetSonar differs from tools like Freshservice and InvGate by building its CMDB from a unified ITAM and ITSM data model, rather than relying on manual setup or separate mapping layers. In many tools, CMDB data and relationships require configuration, imports, or ongoing maintenance to stay accurate.

AssetSonar connects assets, software, users, and tickets in a single system, so configuration items and their relationships are created and updated as part of everyday operations. This reduces manual effort, minimizes data drift, and ensures your CMDB stays current — making it more reliable for incident resolution, impact analysis, and change management.

Yes. AssetSonar supports cloud infrastructure in its CMDB, including visibility into AWS resources alongside on-prem assets. Cloud assets can be represented as Configuration Items and connected to users, software, and other infrastructure components within the same data model.

This allows you to map dependencies across hybrid environments and understand how cloud and physical systems interact. While it may not provide full multi-cloud discovery like some enterprise tools, it enables you to track and manage cloud resources within a unified, continuously updated CMDB built on real operational data.

SEE ASSETSONAR IN ACTION

A CMDB That Powers Real IT Operations

Book a personalised 30-minute demo. We’ll walk you through your real environment — assets, dependencies, and CI relationships mapped on the IT Graph. No slideware, no canned demo data.

30-minute demo, tailored to your stack

Live in 14 Days

No Manual CMDB Buildout

SEE ASSETSONAR IN ACTION

A CMDB That Powers Real IT Operations

Book a personalised 30-minute demo. We’ll walk you through your real environment – assets, dependencies, and CI relationships mapped on the IT Graph. No slideware, no canned demo data.

30-minute demo, tailored to your stack

Live in 14 Days

No Manual CMDB Buildout

SEE ASSETSONAR IN ACTION

A CMDB That Powers Real IT Operations

Book a personalised 30-minute demo. We’ll walk you through your real environment — assets, dependencies, and CI relationships mapped on the IT Graph. No slideware, no canned demo data.